World class silicones for worldwide solutions

Privacy Statement & Cookies Policy


Privacy Policy

Privacy Statement

Protection of your data is a very serious matter for us. We strictly adhere to the rules of the German Federal Data Protection Act (BDSG) and the General Data Protection Regulation (GDPR) of the EU.

In the following we inform you in detail about the kind, the extent and the purpose of data collection and the use of your personal data as well as about the processing of your data in states beyond the scope of the above mentioned directives.

1. Collection and use of personal data

Visiting our Internet Site

You can visit our site without having to release any personal data. Our servers automatically store access data as server log without personal reference. This data is used exclusively for the improvement of our service and does not allow any conclusion to your person.

We store these protocols of our web servers and, if necessary, firewall for a maximum of 7 days.

The following data can be temporarily stored in the server log:

  • browser type and browser version
  • used operating system
  • referrer URL
  • time of server request
  • IP address
  • accessed files and pages
  • visitor's country of origin

Contact by means of the contact and request forms

We use your personal data (company, name, address, telephone number, fax number and e-mail address) only for the fulfilment and processing of your request. We will not forward the data to third parties outside the CHT Group of companies.

From the data entered in the form, an e-mail is generated via our servers, which is sent to international CHT staff depending on the type of your request. The recipients are explicitly instructed to deal with the matter in due time and to delete the personal information afterwards.

We store the incoming form data on our servers for a maximum of 25 days and do not transfer the data to any other applications, unless this is necessary for the purpose of processing the request (e.g. for sending documents or samples).

Tax and commercial law obligations to retain data may require us to store data within backup processes.

To withdraw your consent to the extended use of data for CHT related information purposes, please contact us at: delete-personal-data@cht.com

2. Analysis services

Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files which are stored on your computer and allow for an analysis of your use of the website. The information about the use of this website generated by the cookie is normally transferred to a Google server in the USA and is stored there. In case of activating the IP anonymisation on this website, your IP address from Google will be abbreviated within the member countries of the European Union or in other contract countries of the agreement on the European economic area. Only in exceptional cases the IP address is transferred to a server of Google in the USA and abbreviated there. On behalf of the operator of this website, Google will use this information for means of evaluating your use of the website, for compiling reports about the website activities and for furnishing further services using the website and the internet to the website owner. Within the scope of Google analytics, the IP address which was transferred from your browser will not be brought together with other Google data.

More information on terms of use and private policy can be found here at

https://www.google.com/analytics/terms/us.html  and here at https://policies.google.com/?hl=us

This website uses Google Analytics with the extension "anonymizeIP()", so that the IP addresses are processed only in abbreviated form to exclude any direct personal reference.

3. Inclusion of third party services and contents

Google Webfonts

On these Internet sites external fonts, Google Fonts are used. Google Fonts is a service of Google Inc. "("Google"). These web fonts are implemented by a server call, usually a Google server in the USA. Through this, the server is informed which of our Internet sites you have visited. The IP address of the visitor's browser of these web sites is also stored by Google.

Further information can be found in Google's privacy policy, which you can access here at:

https://fonts.google.com/about and here at www.google.com/policies/privacy/

Google Maps

This website uses Google Maps to display environmental maps.

Google Maps is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. By using this website, you consent to the collection, processing and use of the data collected automatically and the data you have entered by Google, one of its representatives or third-party providers.

Further information can be found in Google's privacy policy, which you can access here at:

https://www.google.com/intl/en_en/help/terms_maps.html

4. Use of cookies

5. Technical support of the website

Within the scope of its service as assigned Web agency for the Internet appearance of the CHT-Silicones.com website, a contract exists with the Evergreen Computing Ltd (www.evergreencomputing.com) for order data processing in the sense of the article 28 exp. 3 GDPR.

6. Providing information, correction, blocking and deletion

According to the GDPR of the EU and the Federal Data Protection Act (BDSG), you have a right to free information about your stored data and, if necessary, a right to correction, blocking or deletion of this data.

7. Contact person for data protection

If you have any questions regarding the collection and use of your personal data, information, correction, blocking or deletion of data, please contact our data protection officer: data-protection@cht.com

8. Data security

We protect our website and other systems by technical and organisational measures against loss, damage, access, modification or distribution of your data by unauthorised persons.